Welcome to Phone Urgent Care - Your Trusted Mobile Phone Repair Service

 **Electronic Service Agreement** for **Phone Urgent Care** with localized details for Nassau County:

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**Phone Urgent Care Repair Terms of Service**  

**Version: October 5, 2024**

These Repair Terms of Service (the “Agreement”) apply to all repair services (the “Services”) provided by **Phone Urgent Care**, available exclusively for customers within select areas of **Nassau County, New York**. By utilizing our Services, You (the “Customer”) agree to the terms outlined herein. Services offered include pick-up and drop-off repair services, contactable via phone at **516-515-6666**, through our website at **www.phoneurgentcare.com**, or via email at **phoneurgentcare@gmail.com**.

**1. Definitions**  

In this Agreement:

- "We," "Us," and "Our" refer to **Phone Urgent Care** and its affiliates.

- "You," "Your," and "Customer" refer to any person or entity utilizing the Services.

- "Device" refers to the mobile phone, tablet, or other electronic device You request Us to service.

- "Service Area" refers to select areas within **Nassau County, New York**, where pick-up and drop-off services are provided.

**2. Privacy Policy**  

You acknowledge and agree that any personal information shared through Our Website or Services is subject to our Privacy Policy, which is incorporated into this Agreement. **Phone Urgent Care** takes reasonable measures to protect your personal data but cannot guarantee absolute security. Any information provided to Us is at Your own risk.

**3. Authorizations**  

By using Our Services, You confirm that:

- You are the lawful owner of the Device, or have the authority to authorize repairs.

- You grant Us permission to repair or inspect the Device, understanding that repairs may void any manufacturer warranties.

**4. Service Availability**  

Our Services are only available to residents within select areas of **Nassau County**, and include **pick-up and drop-off** of devices for repair. We reserve the right to refuse services for areas not covered by our Service Area or where repairs would be deemed impractical.

**5. Device Back-Up Responsibility**  

You are solely responsible for backing up data from your Device before submitting it for repair. **Phone Urgent Care** is not liable for any data loss that may occur during or after the repair process.

**6. Parts and Warranty**  

We may use new, refurbished, or non-OEM parts to repair Your Device. You acknowledge that:

- Non-OEM or refurbished parts may be used, and they may differ from the original manufacturer’s parts.

- Services performed may void the manufacturer’s warranty.

- We provide a **30-day warranty** on parts and repairs, excluding any damage caused by misuse or liquid exposure post-repair.

**7. Payment Terms**  

You agree to pay for all Services as outlined in the Service Authorization provided before the repair. Any changes to the service cost will be communicated prior to proceeding with repairs.

**8. Limitation of Liability**  

We are not responsible for any incidental or consequential damages arising from the use of our Services. Liability for any claim related to repair services will not exceed the total repair cost.

**9. Dispute Resolution & Arbitration**  

In the event of a dispute, both parties agree to resolve the matter through binding arbitration rather than litigation. Claims must be submitted within **30 Days** of the event giving rise to the dispute.

**10. Contact Information**  

For questions or concerns regarding these Terms of Service, you can contact us via:

- Phone: **516-515-6666**

- Email: **phoneurgentcare@gmail.com**

- Website: **www.phoneurgentcare.com**